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Returns + Exchanges

I would like to make a return.  

 We want you to love your Nuywa Item. We accept returns of all products in new, unused condition with all original packaging and tags attached within 14 days of order receipt.
Please email hello@nuywa.com to initiate a return. Once you receive your prepaid return label, simply drop off the package at any Fed Ex or USPS location. 
We will issue a refund in the form of the original payment upon receipt.
All sale items are final sale.

I received a Nuywa Item as a gift, but I fell in love with something else in your collection, can I exchange it? 

Of course! Just send us an email at hello@nuywa.com and we can initiate an exchange for you. You will be credited at the current selling price and the exchange must be initiated within 14 days or original order.