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FAQs

How much does shipping cost?
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 Zero, Nada, Zilch. All our products ship free with standard 2 day shipping. 

Help! How do I find out where my order is?
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How fast will my order arrive?
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Hurray! We want you to get the most out of your Nuywa item- all our products are shipped free via 2 day delivery. 

I live abroad, do you ship outside the US?
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We currently only ship within the contiguous United States, feel free to sign up for our newsletter or email hello@nuywa.com to stay up to date on when we expand our shipping zones. 

Does my pillow include an insert?
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All Nuywa pillows come compete and ready to style out of the box. Every pillow includes a down alternative hypoallergenic pillow insert. 

How do I care for my Nuywa product?
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To maximize the longevity of your Nuywa item we encourage that you spot clean with warm water and soap. For a deeper clean we recommend dry cleaning. Please also check the product page as any special instructions will be listed there. 

I’m trying to put together a collection of pillows for my sofa/bed/bench/floor that will match my space. Can you help?
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